Who we are
Our website address is: https://seascapecottageholidays.co.uk
Introduction
Seascape Cottage is committed to protecting the privacy of our guests and website users. This Privacy Policy explains how we collect, use, and safeguard personal information in connection with our holiday cottage rental services. By booking a stay, using our website, or contacting us, you consent to the collection and use of your personal information as described in this policy.
1. Information We Collect
1.1. Personal Information
When you book a stay at Seascape Cottage, inquire about availability, or subscribe to our newsletter, we may collect personal information such as your name, email address, contact number, and payment details.
1.2. Booking Information
We gather details related to your stay, including dates of arrival and departure, the number of guests, and any special requirements you may have to facilitate a tailored holiday experience.
1.3. Website Interaction Data
Our website may collect non-personal data about your use, such as the pages you visit, the time spent on the site, and the device used, to help us improve our online service and user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1. Booking Management
To manage your holiday bookings, process payments, provide accommodation details, and communicate information related to your stay.
2.2. Customer Support and Communication
To respond to your inquiries, provide customer service, and send you information about Seascape Cottage’s services and offers, if you have opted-in to receive such communications.
2.3. Service Improvement
To analyse how our website and services are used, which helps us identify areas for improvement and enhance the overall guest experience.
3. Sharing Your Information
Seascape Cottage does not sell or rent your personal data. We may share your information with:
Service providers, such as cleaning and maintenance companies, as necessary to ensure a comfortable and enjoyable stay.
Third-party booking platforms, where necessary, to fulfill your reservation.
Legal authorities if required by law or in response to valid legal processes.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to personalize your experience and understand how visitors engage with our content. You can configure your browser settings to decline cookies or be alerted when they are being sent.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.
6. Your Rights
You have the right to access, update, or request the deletion of your personal information in our care. Contact us at info@seascapecottageholidays.co.uk with any such requests or if you have any concerns about your privacy.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or changes in legal requirements. The revised policy will be posted on our website.
8. Contact Us
For questions or concerns about this Privacy Policy or our data handling practices, you can reach us at: seascapecottage@outlook.com